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Management jargon can alienate staff and leave bosses looking untrustworthy and weak, according to a survey commissioned by Investors in People.
“人力投資者”委托進行的一項調(diào)查表明,管理套話會使員工產(chǎn)生疏離感,同時會讓老板顯得不堪信任、缺乏實力。
Managers who spoke of "singing from the same hymn sheet" could find themselves singing solo, the survey said.
根據(jù)調(diào)查結(jié)果,那些念叨著“口徑一致、同聲同氣”的管理人員將會發(fā)現(xiàn)自己是在唱獨角戲。
Workers said such phrases as "blue sky thinking", "the helicopter view" and "heads up" could lead to alienation and low morale in the office.
員工們反映,“創(chuàng)新思維”、“總體視角”和“給你提個醒兒”之類的短語會造成疏遠的感覺、打擊辦公室里的士氣。
The survey, carried out by YouGov to mark the 15th anniversary of Investors in People, a government-backed training initiative, found 37 percent of the 2,900 questioned believed jargon led to mistrust and encouraged a feeling of inadequacy.
“人力投資者”是政府支持的一個培訓項目。由“你說了算”(英國著名民意調(diào)查機構(gòu))實施的此次調(diào)查旨在紀念該項目誕生15周年。調(diào)查發(fā)現(xiàn),2900名受訪者中有37%認為套話會導致猜疑情緒,同時助長對管理人員能力的不信任感。
Bosses seemed oblivious to the dangers, with more than half, (55 percent) believing it to be harmless.
老板們似乎對這樣的危險茫無所知,他們中有超過一半的人(55%)認為套話沒什么害處。
That could explain why workers perceived it to be on the rise, with nearly 40 percent believing it was increasingly creeping into office banter.
這就解釋了為什么員工會覺得套話之風正處于上升勢頭——將近40%的員工認為辦公室閑言笑語中的套話越來越多。
Nearly 40 percent of workers surveyed believed jargon betrayed a lack of confidence, while one in five thought those who used it were untrustworthy or trying to cover something up.
接近40%的員工覺得套話是缺乏自信的表現(xiàn),20%的員工認為使用套話的人要么是不堪重任,要么就是想掩蓋什么事情。
Nicola Clark, director at Investors in People, said: "Whilst jargon can be useful shorthand at times, managers need to be more alert to when and how they use it."
“人力投資者”總監(jiān)尼古拉·克拉克說:“有些時候套話的確簡短好用,但管理人員也應該更加注意運用的時機和方法。”
"Cutting jargon out of everyday communication is clearly a challenge. However, as our research shows, if used inappropriately, jargon can be an obstacle to understanding, which ultimately can impact on an individual's performance and an organisation's productivity."
“在日常交流中戒掉套話顯然是件不太容易的事情,但正如我們的調(diào)查所顯示的那樣,用得不合時宜的套話會成為交流的障礙,最終會影響到個人的工作表現(xiàn)和整個機構(gòu)的工作效率。”
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